Refund policy

All sales are final. We do not accept change-of-mind returns or exchanges. Please review the product photos, description, and measurements before purchasing.

If your rug arrives damaged, defective, or incorrect, email iccyfits@gmail.com with your order number and photos. We will review the issue and arrange an appropriate replacement or refund.

Please contact us before sending anything back. This policy does not limit any rights you have under applicable consumer law.